To create a modern & professional Supply Chain that simplifies the lives of the store and logistics team members, helping them serve customers better. My part of the mission is ensuring goods are reliably delivered on time in full in the right condition efficiently in line with business plans and budgets.

        Embrace Change

• Restless with the status quo, having a strong appetite to seek and implement modern solutions to traditional methods.
• Embracing and adopting changes that improve the business for customers, stores, shareholders and team members.

• Values & Code of Conduct

• Operate within the company’s values and code of conduct in all professional activities and interactions.,

• Team Management

• Support and challenge individuals to achieve their full potential.
• Supporting my team to deliver their objectives and measuring progress against them. Develops self and others and manages resources effectively.
• Maintain operational discipline ensuring routines are followed.

• Distribution Centre Management
• Maintain Operational Standards to meet all performance goals.
• Operation Flow: apply logistics best practices to optimize the distribution centre’s operation flow.
• Inventory Management: maintain accurate stock records, ensuring proper inventory storage and space optimisation.
• Transportation Management
• Transporter Selection and Negotiation: support LSP evaluation, selection and negotiate rates within scope of services and authority.
• Route Planning: plan and organize transport resources for store distribution activities to meet store requirements efficiently.
• Delivery Management: ensure timely and accurate delivery of goods to stores.
• LSP Management
• LSP Management: collaborate with LSP to ensure smooth operations, on-time and accurate payments.
• Contract Partnership Oversight: monitor LSP contracts, performance, payment and compliance.
• Issue Resolution: address any arising problems or complaints related to LSP services.
• Problem Solving
• Identify root causes and improve/correct any issues impacting service delivery and cost performance.
• Issue Resolution: respond to any issues or complaints promptly.
• Escalate service exception in a timely manner.
• Store Service: ensure store satisfaction by meeting delivery timelines and quality standards.
• Performance Management
• Measure and track key performance indicators (KPIs) with accuracy and simplicity to ensure we are alert and responding to any service level or productivity exceptions.
• Continuous Improvement: conduct regular PDCA (Plan, Do, Check, Act) routines to improve service, enhance efficiency and reduce costs.
• Regulatory Compliance: comply with relevant laws, regulations.
• Collaboration
• Work closely with stores to ensure smooth flows of daily activities.
• Support cross functional teams’ initiatives that improve business for customers, shareholders and team members.
• Risk and Safety Management
• Maintain safe working environment.
• Identify potential risks and develops contingency plans. Risks include delays, damages, theft, leakage, safety, security.
• Address disruptions promptly to minimize impact on operations.