Responsibilities

• Ensure the effective management and quality of service providers in common areas within the shopping mall (internal/external circulation areas, sanitation, space, technical equipment, security, etc.).
• Responsible for coordinating with service providers to resolve arising issues, holding weekly meetings to ensure timely support measures.
• Collaborate with the asset management team at the shopping mall.
• Responsible for the mall’s revenue and expenses, proposing solutions to optimize operational costs.
• Coordinate with relevant departments (Leasing, Legal, HR, etc.) to ensure smooth operations.
• Prepare reports related to rent, outstanding debts, revenue, equipment, materials, and technical matters.
• Provide regular reports to the Regional Manager and the Shopping Mall Director.
• Perform other duties as required by the job and as assigned by management at various levels.

Qualifications

• Education: University degree.
• Work experience: 3-5 years of experience.
• Office skills: Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Languages: Fluent in English.
• Attitude: Proactive, disciplined, creative, responsible, etc.
• Soft skills: Management, problem-solving, communication, etc.
• Experience in mall operations management is an advantage.