Role Description: This is a full-time, on-site IT Project Manager role at Central Retail in Ho Chi Minh City. This position extends beyond traditional project coordination — we are seeking someone who can take full ownership of both project delivery and solution direction, making meaningful contributions across both business and technical domains.

The Project Manager will:

• Lead end-to-end delivery of IT initiatives, ensuring alignment with scope, timeline, and quality expectations
• Actively participate in business analysis, requirement validation, and solution design
• Collaborate with stakeholders to shape system architecture and define the technical approach
• Work closely with development teams to ensure technical feasibility and implementation alignment
• Serve as a key communication bridge between business users, BAs, developers, and QA teams
• This role is ideal for candidates with strong project leadership skills combined with a solid understanding of system architecture, integration design, and technical workflows, particularly within the retail industry context.

Key Responsibilities:

• Drive planning, execution, and monitoring of IT projects
• Work with BAs and business stakeholders to gather and analyze requirements
• Participate in or lead the development of BRD, FSD, TRD, and solution design documentation
• Provide high-level solution direction to ensure alignment with both business goals and technical feasibility
• Collaborate with architects and developers to review and validate system designs
• Identify risks and proactively drive mitigation strategies
• Support UAT preparation, deployment planning, and post-launch activities
• Ensure timely and transparent communication across all stakeholder groups

Requirements:

• 5+ years of experience in IT project management, ideally in roles blending PM and SA responsibilities
• Strong analytical and problem-solving capabilities
• Proven ability to bridge gaps between business needs and technical solutions
• Experience with enterprise systems, APIs, integrations, and end-to-end data flow
• Familiarity with modern system architecture concepts (e.g., modular, service-based architecture)
• Hands-on experience drafting BRD, FSD, TRD, SAD, or similar documentation
• Solid understanding of SDLC, Agile/Scrum, and project governance processes
• Proficient in tools such as JIRA, Confluence, MS Project, or equivalents
• PMP or similar project management certification is a plus
• Strong communication skills in both Vietnamese and English
• Bachelor’s degree in IT, Computer Science, or a related field
• Experience in retail system projects is highly desirable.